- Q: How do I place my order?
- A: You can place your order the following ways.
- Online 24/7
- Through the phone by calling 1 800 487-8342
- By emailing us the order form on our Mail Order section
- And through Fax by sending your order to 617-744-1932
- Q: What types of payment do you accept?
- A: We accept all major credit and debit cards, money orders, Money Gram, Western Union and PayPal.
- Q: How long does to take to ship in the US.
- A: Orders received before 4pm Eastern time will be shipped on the same business day. Click here to see the Eastern Time.
- Q: How long will it take to receive my order
- A: All US orders take between 1 to 5 business days. If your order was shipped through USPS, click here to track your order. If your order was shipped through UPS, click here to track.
- Q: Where are you located?
- A: We are located near Boston, Massachusetts. Click here for the direction to our place. After you arrive in Watertown, follow our store direction.
- Q: Do you have branches outside the USA?
- A: We are currently only located in the USA .
- Q: Where does your products come from?
- A: Our products are imported from various parts of the world like Africa, Asia, and Europe, where top quality African clothing are made.
- Q: Can you give me my password if I forgot it?
- A: In order to protect the privacy of our customers, we do not store the passwords. However, you can click here to reset your password.
- Q: What is the minimum order for Aso Ebi or Uniform?
- A: You can order any quantity of Aso Ebi or Uniform but for custom made uniform orders, minimum of 30 Georges or 10 Laces and Wax prints and required.
- Q: Is your website secure?
- A: We take our costumers privacy and security very seriously. We have updated our website to 128-bit encryption, which is the highest security on the web. You can verify the security of our sites with the https along with the lock in the address bar.
- Q: How secure is my information and my card?
- A: Your information is safe with us and will never be shared with anyone. Our website uses one of the safest checkout available through secure net checkout.
- Q: Do you accept PayPal?
- A: Yes, we accept all major credit and debit cards, money orders, money gram, western union and PayPal. We can also send you an invoice for your PayPal checkout.